Contact Us!
It’s our pleasure to serve you and we’d love to hear from you! At Premier FCU, YOUR satisfaction and well being is always our top priority ... so we’re ready to answer your questions, focus on your concerns and provide you with the Premier service you’ve come to expect from us.

Contact us by e-mail or phone, or visit us at one of our conveniently-located branches. Here, you’re always welcome.

It is not safe or secure to send your personally identifying information, such as ACCOUNT NUMBERS and SOCIAL SECURITY NUMBERS via e-mail.  If you need to contact the credit union, please provide us with your name, contact phone number and a brief description of your question ONLY.

Department	Phone Number	E-Mail Address
Member Services	336.370.1286 or 800.873.2929	membersvcs@premierfcu.org
Consumer Loans	336.370.1286 or 800.873.2929	loandepartment@premierfcu.org
Mortgages	336.379.3558 or 800.687.4806	mortgage@premierfcu.org
Visa	336.370.1286 or 800.873.2929	visa@premierfcu.org
Operations	336.370.1286 or 800.873.2929	operationsdepartment@premierfcu.org
Collections	336.370.1286 or 800.873.2929	collectionsdepartment@premierfcu.org
Human Resources	336.379.3538	humanresources@premierfcu.org
Marketing	336.379.3574	marketing@premierfcu.org
Training	336.379.3504	training@premierfcu.org
Business Services	336.370.1286 or 800.873.2929	getdowntobusiness@premierfcu.org
Raving Fan Nominations		marketing@premierfcu.org
Merchant Check Verification	800.399.4979

If you believe your debit or credit card has been lost or stolen, please call one of the following numbers immediately!

• Lost or Stolen Visa® Credit Cards call 800.808.7230 (Monday-Friday, 7am to 9pm CST).
• Lost or Stolen Visa® Credit Cards call 800.991.4964 (after hours or collect).
• Lost or stolen Premier ATM or Debit Cards call 800.472.3272 (24 hour access)