Access My AccountApply for a Loan

Contact Us

At Premier, your satisfaction is always our top priority... so we’re ready to answer your questions, respond to your suggestions and provide you with the Premier service you’ve come to expect from us.

Contact us by e-mail or phone, or visit us at one of our conveniently-located branches. At Premier, "It's our pleasure to serve you!"

Important Note:  It is not safe or secure to send your personally identifying information, such as account numbers and social security numbers via e-mail. If you need to contact the credit union, please provide us with your name, contact phone number and a brief description of your question ONLY. 

Department Phone Number E-Mail Address
Member Services 336-370-1286
Consumer Loans 336-370-1286
Delinquency/Credit Solutions 336-370-1286
Human Resources 336-379-3538
Business Services 336-370-1286
Raving Fan Nominations
Merchant Check Verification 800-399-4979  

If you believe your debit or credit card has been lost or stolen, please call one of the following numbers immediately:

  • Lost or Stolen Visa® Credit Cards call 888-761-0365
  • Lost or Stolen Premier ATM or Debit Cards call 800-472-3272 (24 hour access)

      Report a Card Lost Or Stolen
       Become a Member-Owner
      Benefits of Membership
      Sign Up for Premier Updates
      Find a Branch or ATM
      Chat With Us LIVE (M-F 9-5)