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At Premier, your satisfaction is always our top priority... so we’re ready to answer your questions, respond to your suggestions and provide you with the Premier service you’ve come to expect from us.

Contact us by e-mail or phone, or visit us at one of our conveniently-located branches. At Premier, "It's our pleasure to serve you!"

Important Note:  It is not safe or secure to send your personally identifying information, such as account numbers and social security numbers via e-mail. If you need to contact the credit union, please provide us with your name, contact phone number and a brief description of your question ONLY. 

 
Department Phone Number E-Mail Address
Member Services 336.370.1286 or 800.873.2929 membersvcs@premierfcu.org
Consumer Loans 336.370.1286 or 800.873.2929 loandepartment@premierfcu.org
Delinquency/Credit Solutions 336.370.1286 or 800.873.2929 creditsolutions@premierfcu.org
Human Resources 336.379.3538 humanresources@premierfcu.org
Business Services 336.370.1286 or 800.873.2929 getdowntobusiness@premierfcu.org
Raving Fan Nominations   marketing@premierfcu.org
Merchant Check Verification 800.399.4979  


If you believe your debit or credit card has been lost or stolen, please call one of the following numbers immediately:

  • Lost or Stolen Visa® Credit Cards call 888.761.0365
  • Lost or Stolen Premier ATM or Debit Cards call 800.472.3272 (24 hour access)
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